Spotify has a range of audio quality options to suit your device, plan, and preferences.
Update the Spotify Mobile App. To set up automatic updates on an iOS device, tap iTunes & App Store, and switch Updates to on. On an Android device, open the Google Play Store. Distortion with almost any sound coming out (instrument and voice), cracking, clipping, etc. I already troubleshooted with different Roku sound settings, TV settings, Receiver settings. Spotify apps in BOTH Roku and Chromecast keeps grinding my ears. I just tested 8 songs of different genres in Roku and Chromecast, Spotify vs Youtube.
Music quality
Spotify free | Spotify Premium | |
Web player | AAC 128kbit/s | AAC 256kbit/s |
Desktop, mobile, and tablet | Automatic: Dependent on your network connection Low: Equivalent to approximately 24kbit/s Normal: Equivalent to approximately 96kbit/s High: Equivalent to approximately 160kbit/s | Automatic: Dependent on your network connection Low: Equivalent to approximately 24kbit/s Normal: Equivalent to approximately 96kbit/s High: Equivalent to approximately 160kbit/s Very high: Equivalent to approximately 320kbit/s |
Change music quality
Turn music quality up to hear the finer details or turn it down to save data.
Note: You can’t change audio settings when using Spotify Connect to play on another device.
You can have different settings for listening online (streaming quality) or offline (download quality).
Higher streaming quality uses more data, and higher download quality uses more space.
![Roku not playing audio Roku not playing audio](/uploads/1/3/4/1/134164733/185840655.jpg)
- Tap Home .
- Tap Settings .
- Under Music Quality, select your preferred settings.
- Click in the top-right corner and select Settings.
- Under Music Quality, select your preferred settings
You can’t adjust music quality on the web player. Download the app to get more features.
Podcast quality
Podcast quality is equivalent to approximately 96kbit/s on all devices except the web player where it’s 128kbit/s.
On mobile/tablet, if you change the music quality to low, the podcast quality will also lower to approximately 24kbit/s.
For steps on how to play Spotify on your TV, check out Spotify on TV.
To see if your TV supports the Spotify app, go to the app store on your TV and search for Spotify. If your TV isn't listed, you can upgrade it with a soundbar or streamer that supports Spotify Connect.
Spotify Roku App Update
For more info on the types of devices Spotify is available on, check out Spotify Everywhere.
Play directly from the TV app
If the Spotify TV app isn’t working for you:
- Make sure your TV is connected to the internet.
- Check your internet connection is strong. Try playing something else to test it.
- Check your TV app store for any updates to the Spotify app.
- Check your TV's software is up-to-date. If you don't know, check with the manufacturer for how to check and update the version software.
- Check your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
Still not working?
- Restart your TV.
- Restart your WiFi.
- Delete the Spotify app, then reinstall it onto your TV.
- If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.
Play from a phone or tablet
If Spotify Connect isn’t working for you:
- Make sure your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
- If this is the first time playing to the TV from your phone/tablet, make sure they're both connected to the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
- Make sure you have the latest version of Spotify in your device.
- Check all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
- Check you're not trying to play local files, as they aren’t supported by Connect.
Still not working?
- Restart the Spotify app.
- Close any other apps you’re not using.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.
If AirPlay isn't working for you:
- Make sure all devices are on the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
- Make sure all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
Still not working?
- Restart the Spotify app.
- Close any other apps you’re not using.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.
If you’re having trouble with Spotify and your Chromecast device:
- Check the device you're playing from is connected to the same WiFi network as your Chromecast. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
- Make sure your Chromecast software is up-to-date.
- Make sure you have the latest version of Spotify in your device.
- Check you're not trying to play local files, as they aren’t supported by Chromecast.
Still not working?
- Restart the Spotify app.
- Close any other apps you’re not using.
- Restart your devices.
- Restart your WiFi.
- If possible, try a different WiFi connection.
For more Chromecast troubleshooting tips, you can visit Google’s Help Centre.
Roku Spotify Connect
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.